App: Mess Chat App
Developer: ALISON TECH LAB — Abdul Manaf
Platform: Android (com.alison.mess_chitti) | iOS (com.alison.messchat)
Support Email: team.messgroup@gmail.com
Support Phone: +91 9037631786
Response Time: Within 24–48 hours on business days
Contact Us
Reach out to us through any of the channels below. We're happy to help with any questions, issues, or feedback.
💡 For the fastest response, email us with your registered phone number and a brief description of the issue.
Frequently Asked Questions
How do I add members to my group?
Open the Hub (bottom bar), tap "Add Member", then choose either "Scan QR Code" to scan a member's QR, or "By Mobile Number" to search and add by phone number.
How do I close a mess cycle and settle up?
Only admins can close a cycle. Go to Hub → Close Mess. Once closed, the settlement summary is shown. You can export it as a PDF or share it directly on WhatsApp.
How does the Chitti / Kuri draw work?
The admin spins the draw wheel each month to randomly select the winner. The winner receives the chit fund payout for that month. All draws and payments are recorded in the app.
I can't log in — I'm not receiving the OTP.
Check that your phone number is entered with the correct country code. OTPs may take up to 60 seconds. If the issue persists, contact us at team.messgroup@gmail.com with your phone number.
How do I delete my account and data?
Visit our Account Deletion page and submit a request. Your data will be deleted within 7 business days.
Can I export my transaction history?
Yes. Go to Hub → Report to export a full PDF of all transactions. You can also export the settlement report from the Settlements screen.
Why are notifications not working?
Make sure notifications are enabled for Mess Chat App in your device Settings → Notifications. Also ensure the app is not restricted from running in the background.
How do I report a bug or suggest a feature?
Email us at team.messgroup@gmail.com with the subject "Bug Report" or "Feature Request". Screenshots or screen recordings are very helpful.
What We Support
- Account & Login Issues — OTP problems, login errors, account recovery
- Group Management — Creating groups, adding/removing members, admin controls
- Mess Expenses — Transaction errors, split issues, settlement problems
- Chitti / Kuri — Draw issues, payment tracking, configuration help
- Plan / Savings — Goal setup, contribution tracking
- Notifications — Push notification setup and troubleshooting
- PDF & Reports — Export issues, sharing problems
- Account Deletion — Data removal requests
- General Feedback & Assistance — App usage, suggestions, and account inquiries
App Information
- Platform: Android & iOS
- Android Bundle ID: com.alison.mess_chitti
- iOS Bundle ID: com.alison.messchat
- Backend: mess.alisontechlab.com
- Developer: ALISON TECH LAB — Abdul Manaf
- Address: 02/256, Hassanganakath house, Nariaprambu, Malapuram, Kerala — 679573